Empty Storefronts Still Plague Ridgewood; Business Owners Blame High Rent
Challenges in rent, parking and a lack of 'anchor' stores remain but village officials and business owners say there's good reason for optimism
Citing high rent, a failing economy and the ubiquitousness of malls and online shopping, Lisa Williamson and her sister Katie Taylor decided to close the doors of their gift boutique shop, Happy Tuesday, at the end of June.
What started out as a thriving business changed dramatically after the economy turned, Williamson said.
“We’re definitely not closing because business is booming,” Williamson said. “Our long, eight-year lease is finally up. The rents in town don’t match with the current economy. It just makes it way too difficult.”
Happy Tuesday isn’t the only business in Ridgewood experiencing problems. In January 2010, the number of empty storefronts in Ridgewood topped 40, according to a Patch report last year. Despite talk that business vitality is getting better, the number of empty storefronts remains just below 40.
Some vacant storefronts have plans for new businesses, such as Green Earth Cafe 17 North Broad St., a J-Mart Japanese grocery store moving into 44 Chestnut St., and House of DeCicco Salon moving into 65 N. Broad St.
But other business spaces have been vacant for years and have not shown signs of attracting any new tenants.
Business owners, council members and residents cite numerous reasons for the high number of vacancies, with the state of the economy at the top of every list. Other issues hindering the Central Business District, in addition to high rent prices, include parking problems, less foot traffic, and a lack of anchor stores.
For Williamson and Taylor, it isn't the first time the pair tried calling it quits. In 2010, the they attempted to get out of their lease, but their landlord from Long Island refused to end their lease early, they said.
“Why let us out?” Williamson said. “[Our landlord] knew they wouldn’t get anybody else. When you’re on the hook, you’re on the hook.”
The strip Happy Tuesday is located on includes two other empty storefronts, 202 E Ridgewood Ave and 204 E. Ridgewood Ave, formerly Artventure and Cardventure. The buildings are locked in a long land lease, Williamson said, so no new businesses will move in until after it ends in October.
Retail environment has changed
The downtown retail environment has changed drastically with the advent of the Internet, contributing to less foot traffic and economic problems with retail businesses, said Eugene Ferraro of Russo-Ferraro Realty and Development LLC.
“If you can buy sneakers online, or go park at the mall and park for free, you’re not going to hunt around for a parking space and buy them in Ridgewood,” Ferraro said.
In the current economy, shoppers are also more likely to look for the cheapest deals, said Mary Gorman, owner of The Curtain Exchange.
“People are willing to forgo quality for a better price,” she said.
High rents in troubled economic climate
With more people shopping at malls and online, less purchasing happens in stores, leaving some businesses finding it impossible to keep up with high rent prices.
“There are certain landlords in town [who] absolutely refuse to budge and lower their rent, and still expect to get what people paid five years ago in Ridgewood,” Gorman said.
Gorman has been fortunate enough to have a landlord, John Rogers, who worked with her to come to a rent compromise. Five years ago she was paying $55-per-square-foot, but pays $38-per-square-foot today.
“For those landlords that are working with their tenant, a lot of us were able to sustain our businesses.”
Yet Gorman’s rent may still be considered high. Though it’s difficult to put an exact number on it, an average 1,500-square-foot store should cost about $28 to $32-per-square foot, Ferraro said.
“But there are still some [landlords] out there asking for $45-per-square-foot,” Ferraro said. “And that’s just not going to happen.”
And so some stores remain empty.
Certain business owners think the council should fine landlords who don’t fill their vacancies, especially when they have been vacant for years.
“There’s been empty spaces on Broad Street for years,” Williamson said. “If [landlords] lowered the rents, they’d obviously get someone in there, but they’re not willing to do that, and I’m not sure why. Until a group or someone stands up and says, ‘this is what we need to do as a town,’ I don’t know how much is going to change.”
Village officials however say they don't believe such a move would pass legal muster, and with tight budgets and several pending legal battles, it's not a risk they can take.
Gene and Tara Callaghan experienced problems with a landlord and eventually made the decision to move to Westwood in February 2010. Their store, Irish Eyes Imports, had been in business at the corner of East Ridgewood Avenue and Cottage Place for 20 years.
“My landlord was bumping up the rent in a time when the economy was going down, and it was at a ridiculous level to begin with,” Callaghan said. “We tried to negotiate, but couldn’t get it down to a fair number.”
In addition to cheaper rent, Callaghan also likes that Westwood has fewer banks, food services and salons. These specific businesses can hurt retailers because they make an area less attractive for someone who’s thinking of shopping there, he said.
Though once saturated with banks, Ridgewood is slowly starting to see them move out, Ferraro said. He said he believes the exodus should help the retail environment. However, certain banks were willing to pay well-above $60-per-square-foot for a space, making it harder for landlords to lease a space to retailers for less after they move out.
“Landlords have a tough time biting the bullet and taking half of what they were getting in rent,” Ferraro said. “It’s a tough pill to swallow.”
Parking still a problem
Many business owners think an anchor store, such as a Target or Banana Republic, would tremendously help the business district, said Joan Groome, executive director of the chamber of commerce.
However, Ridgewood’s parking system is still flawed, deterring anchor stores from moving in.
“In order for an anchor store to move in, they need to be able to provide so much parking, and [Ridgewood] is not set up for that yet,” Groome said.
Some business owners believe a parking garage would solve all their parking problems, but the issue isn’t that simple, Mayor Keith Killion said.
A parking garage has been a much-debated issue in the past. In 2009, there were plans for the Town Garage space on 120 Franklin Ave to become a parking garage and retail space, but after a controversial courting, the plan was quashed by the village council.
“People think a parking garage will bring people in, but it’s an expensive proposition in a time where people are losing their jobs and want to keep taxes the same,” he said.
A parking garage would cost “millions,” Killion said, and the council must remain fiscally responsible.
“The council doesn’t just represent businesses, we represent 24,000 people,” he said.
There are currently no plans for another garage, yet John Saraceno, a principal developer of Onyx Equity LLC, proposed a six-story mixed-use building on the lot that currently houses the Sealfons building in December 2010.
Stressing the project would make Ridgewood’s CBD more vibrant, the plans include a three-story parking garage adjacent to the Sealfons building, and one hundred apartments above a large first floor of retail space. The proposal is only conceptual for now and has yet to go in front of the planning board, said Mayor Killion.
Despite the overarching challenge of the lowered economy, Councilman Paul Aronsohn, the Chamber of Commerce liaison, remains optimistic.
“I definitely see the situation improving, but it’s clear that our local businesses still face challenges,” he said.
The village council, chamber of commerce and Ridgewood Guild have been working collaboratively on an ongoing basis to overcome these challenges and generate excitement about businesses in Ridgewood, Aronsohn said.
To bring more people to Ridgewood, the Ridgewood Guild has organized a “Movies in the Park” program and will show free movies in Van Neste Square on July 6 and July 20, said Tony Damiano, president of the Ridgewood Guild and owner of Mango Jam.
The council recently adopted a new parking plan implemented June 1. The plan designates parking in municipal lots for 25 cents per hour from 6 a.m. to 6 p.m., and metered parking for fifty cents per hour. Parking passes allowing pass holders to park in any lot from 6 a.m. to 2 a.m. are also available for $650 per year.
“Hopefully, [the new plan] will work and hopefully it’ll alleviate some pressures that were building up,” Aronsohn said. “Lack of spaces and cost of parking are ongoing issues, and we’re trying to find the right balance.”
Tom Hillman, president of the Ridgewood Chamber of Commerce, said although there are many vacancies in Ridgewood, the town is just going through a business cycle and is improving, especially within the last two years.
“This cycle is lasting a little longer than normal, but there’s been times [in the past] we’ve had empty stores,” Hillman said. “At one point we had too many banks, but now you see it equaling out…I feel we’re in a more positive situation than we were two years ago.”
Business owners remain optimistic
Even with vacancies, several business owners said they believe Ridgewood's Central Business District is still dynamic and they're putting their money where their mouths are.
"I like this town and I think there's a need for this [type of business] in Ridgewood," said Ken Vassilatos, owner of the Green Earth Cafe, a soon-to-open vegan restaurant on 17 North Broad Street. Vassilatos has a challenge in taking over a space that previously occupied two failed eateries in as many years.
"I think there's a lot of activity here," he said. "Despite the economy, people are still eating."
Some see an established business with potential for growth and snatch up the opportunity. What was Fratelli Trattoria has seen an extensive renovation and a new name to signify the rebirth–Fiamma La Osteria.
"We saw the downtown area and it was very vibrant. It wasn't lacking for coffee but we saw an opportunity to enhance it," said Jan Apanich, who with his wife Sara took over the Ridgewood Coffee Company in June and completely renovated the turnover-prone roast house.
Others are proving Ridgewood business can absolutely succeed with a strong business plan and good products.
John Halligan, executive chef and co-owner of The Park West Tavern, a new restaurant on Oak Street that opened in June, saw Ridgewood as the perfect place to launch a new venue. It was also a homecoming of sorts for he and co-owner Randy Carson, a longtime villager.
Halligan sees the village as a vibrant community with many active diners, and has observed a positive response from the community.
"We've had a nice turnout and we're hoping to stay open, keep diners happy and keep them coming back," Halligan said. "We love Ridgewood, and we're pleased with the way the town has embraced us and taken to us."
Dominick Nizza
6:42 am on Friday, July 15, 2011
Thanks for making this topic a priority discussion page. Perhaps, the owners of those "empty store front" windows, would allow other businesses to put a temporary informational directory display there? Photos and such, as suggestions. What do think Chamber?
Harlan Consider
8:23 am on Friday, July 15, 2011
Parking is such a minor component in the issue of this problem. The only time parking downtown is difficult is Friday and Saturday nights, which is not when people shop. For the rest of the time, a quarter or two is not going to make the difference whether people shop or not. The issue is simply economics. Small retail shops cannot compete in price and choice to big box and online. Unless you are a bank, restaurant, or hair/nail salon, your chances of survival are very slim. As for the landlords, they are not stupid business-people. They understand what having an empty space means.
Anonymous Guy
9:59 am on Friday, July 15, 2011
The article sums it up nicely. Landlords expect what they got a few years ago and are unwilling to work with existing businesses to allow them to stay and lower rates to attract new ones. Yes it is that simple.
Craig Hueneke
10:09 am on Friday, July 15, 2011
So let's do like Riche wants to do and charge them even more to have outdoor dining. GOD WHEN WILL THESE POLITICIANS FIGURE OUT HOW TO USE LOGICAL THINKING?
Chris Cortazzo
11:09 am on Friday, July 15, 2011
Neal, you are wrong, out of towners have already crossed off ridgewood on their mental list because they know it is metered. One parking ticket is enough to deter someone from ever coming back during the day. They just go to Paramus which is a few minutes down 17.
Chris Cortazzo
11:12 am on Friday, July 15, 2011
The best way to keep the CBD vibrant is for people to live downtown. Having the mixed use project approved would do so much to keep people shopping and dining out in Ridgewood. I live in the CBD, and I knowingly pay for local groceries and other items because I can walk there. It saves me the agita of hunting for a parking spot or getting caught in paramus traffic.
Douglas Cronk
1:05 pm on Friday, July 15, 2011
Parking absolutely should be part of the solution. We need to make it easier for out of towners to decide to stop in for a meal, a movie or some shopping. That means better signage and sufficient spots. We also need to make sure a potential shopper NEVER decides to go to Paramus Park because they don't have a dime or a quarter. What is this 1950? Can't we get kiosks or something similar that accepts other payment types? How many parents have attempted to run into Learning Express for a last minute gift on the way to a kid's party, only to have to go elsewhere because of parking? (I know I have.) And we should recognize how important commuters are to our village. We need to make sure we never lose out to another town on a home sale because their parking is more accommodating to that population.
Dom- regarding your suggestion: how about this idea for empty storefronts? http://www.nytimes.com/2009/10/13/nyregion/13galleries.html How about ANY proactive ideas, for that matter?
While I'm at it- how many of those Parking Authority SUVs are there? We should enter every parking ticket recipient into a year-end drawing and give one away. Can't they walk? Pretty insulting as a resident to see someone put a ticket on your car in an empty lot and then watch them drive off in an SUV you paid for!
Dominick Nizza
1:50 pm on Friday, July 15, 2011
Thanks, for that added New York Times gallery link. There are many more active and productive ideas to be shared. You are absolutely right, parking problems will always be a problem, "to be solved". The "mind set" in Ridgewood is still in the 1950s and needs to be stimulated to be part of the Modern Era. If not, rigor mortis will set in.
Ideas (unfortunately) get lost in these Patch (news) pages. May I suggest some can be shared with me at domnizza@netzero.com and other individual Blogs for a more creative effort and "without a political agenda" that just keeps muddying up the waters.
neely stout
3:00 pm on Friday, July 15, 2011
These ideas and even those posted about the cell tower offer the proactive approach this community needs. We need ideas and compromise! Honestly, so refreshing!
Boyd A. Loving
8:50 pm on Friday, July 15, 2011
The much talked about North Walnut Street parking garage would have reportedly cost taxpayers $15 million. Thank your lucky stars this proposed project never made it past turn #1; $15 million could have easily turned into $30 million, resulting in a nightmare 10 times worse than the Village Hall renovation fiasco.
Dominick Nizza
6:27 am on Saturday, July 16, 2011
Boyd, I think the point that was being suggested was that "parking problems" always keep coming up for review. What that specific solution is does need to be agreed on by community design planners. Then that "perfect solution" will become obvious to everyone and then accepted.
Dominick Nizza
7:24 am on Saturday, July 16, 2011
What are the Village regulations, on a New "Doggy in the Window" business? See added photo that should increase foot traffic downtown. The kids would love it Mom and Dad!
B@B
2:43 pm on Saturday, July 16, 2011
Malls have been around since the 1960's, so to blame the empty storefronts on this recession on malls is preposterous...and except for the Bergen Town Center, which is essentially an outlet mall, mall stores aren't all that different on price. What makes a successful downtown is stores that sell things people can actually buy. In recent years, Ridgewood has become a town of restaurants, banks, and service storefronts such as kitchen designers and photography studios. These are not businesses that lend themselves to all-day browsing. You can only have lunch once in a day.
I was in Westfield recently, which is a "sister town" to Ridgewood in terms of socioeconomic level. And it was hopping with pedestrian traffic. But Westfield still has stores that sell things in addition to the banks and restaurants. So you can "spend the afternoon" in Westfield. Perhaps it's the landlords that are the problem, or perhaps now that the recession is upon us, it's just not going to come back any time soon. But I don't think the malls are the problem.
Boyd A. Loving
8:58 pm on Saturday, July 16, 2011
A significant difference between Ridgewood and Westfield is that there is no large indoor mall in any municipality contiguous to Westfield (the nearest indoor malls are in Edison, Woodbridge, and Millburn/Short Hills). However, Paramus is contiguous to Ridgewood and is home to the following indoor malls: Bergen Town Center, Garden State Plaza, and Paramus Park.
Edward Sullivan
10:46 am on Sunday, July 17, 2011
Boyd, your point is well taken. Additionally, if you include the "Shops at Riverside" and the "Fashion Center" there are a total five (5) major malls in our area, plus several large strip centers along the route 4 and 17 corridor. In short, Paramus is one of the largest shopping areas in the entire country.
Chris Cortazzo
2:39 pm on Sunday, July 17, 2011
It's certainly difficult to compete with the 'shopping mecca' that is paramus, so I don't know if traditional retail stores are the answer considering the rents here are high given the level of foot traffic during the day. I think perhaps more of an entertainment option of some kind to pair with the movie theater would be the best bet to attract people here to spend some time and money.
Boyd A. Loving
9:10 pm on Sunday, July 17, 2011
The Clearview Cinema in Ridgewood packs them in on Tuesday nights (with Optimum On Line Triple Play subscribers). I'm still not clear as to why none of the traditional retail outlets stay open late on Tuesday night to capitalize on the crowds. Can anyone explain?
Melvin Freedenberg
11:10 am on Thursday, July 21, 2011
I think the village has to be patient as the property occupied by Ken Smith Lincoln, no longer Mercury, isn't going to keep its head above water selling half a dozen Lincolns a month, if that. Before the village goes crazy with an expensive project, just sit back and watch where the chips fall. I heard that Mr. Smith considers his showroom to be his living room but throwing good money after bad eventually gets to a person, no matter how wealthy he is. That property would solve all the village's problems.
Melvin Freedenberg
11:26 am on Thursday, July 21, 2011
By the way, as a businessman, I went to my landlord, not in Ridgewood, two years ago and asked for a reduction in rent and my rent was cut by 1/3. The alternative was that I would go out of business. Thanks to the understanding of my landlord, today, I am still in business. With approx. 40 empty stores, it is plain to see that the landlords are not in touch with reality. They still have to pay property taxes on empty stores so where is their logic? Anybody armed with the dollars and cents cost to a landlord who is willing to face another empty property, properly present, I would think would have a chance for a rental reduction. Call your landlord and don't quit. Of course, when you have four Japanese restaurants within a couple of hundred feet from each other, it's not the landlord's fault that they aren't all thriving. Sometimes I see a new tenant with the word "Doom" written all over them, before they even open.
Brian
10:01 pm on Thursday, July 21, 2011
I believe the retail shops in Ridgewood should extend their hours (at least for one day Monday - Friday) to attract consumers that work during the day. It is difficult for the average worker to shop in Ridgewood during the regular work week when stores are open on average from 9 am - 6 pm. It would be even better if the stores in Ridgewood collectively agreed to a specific day were store hours are extended. At this time, consumers that arrive home after 6 pm have no otherchoice but to shop at a local mall since they stay open until around 9 pm.