Did you ever own an alarm clock whose alarm failed to go off 33% of the time? Would you keep it? I doubt it. You wouldn’t want to miss an appointment. Or miss work. Or miss school.
Currently, the borough council is wasting town resources promoting its own version of that faulty alarm clock. The town is trying to post “daily” messages to its Twitter.com- based site to remind residents about the pick-up dates of their garbage/recycling. However, this reminder service frequently forgets to remind residents.
These missing reminders are the latest example of the council’s ongoing lack of commitment to providing Glen Rockers with accurate information. During one forgettable stretch, beginning July 25, 2012 through Aug 16, the town forgot to post five reminders. That’s a failure rate of nearly one-third. (There were 16 scheduled pickups.) Residents are being confused. When a reminder is missing, residents don’t know if something was changed or if the reminder was just forgotten.
This reminder service is doing more harm than good. The service should be discontinued and the town should redirect its resources elsewhere.