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'Circuit Repairs' Made During School Hours Left B.F., Travell Area Dark

Repairs to re-energize the grid were expected to last up to an hour. Hours later, many are still without power.

Update at 10:31 p.m. Police and residents confirmed power just came on for those living around Northern Parkway/Glen Avenue. Looks like both B.F. and Travell are up and running.

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Update at 5:18 p.m: The Borough of Glen Rock says recent outages in the borough could be a result of a substation in Hawthorne going down. In addition, residents are telling Patch that sections of Willard are back and running. Some portions of Glen Rock are also back up.

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Original article:

Numerous sections of Ridgewood that had seen power restored are back in the dark following "scheduled repairs" to circuits that were expected to last only an hour. Many hours later, it remains unclear when power will return.

"The power to the circuit was cut by PSEG in order to re-energize additional customers on the grid," Ridgewood OEM Coordinator Jeremy Kleiman told Patch Wednesday afternoon. "The schools were aware of it."

Ridgewood Superintendent Daniel Fishbein wrote an e-mail to parents around Travell and BF at 1:45 p.m.

"I just want to inform you that PSE&G has informed us that they took down power in the Travell and BFMS areas to make repairs that will bring back power to others," Fishbein told parents. "They anticipate the power being out for up to an hour."

The power went out at around 1:30 p.m., according to Fishbein. Police were stationed in the buildings, fire watches were conducted and parents were informed of the situation, Fishbein said. He did not know when the power would be restored.

Other areas also saw the lights go out.

A Ridge-area resident said power went off at about 3:15 p.m. PSE&G told the resident it was to "re-enegergize" the grid.

A PSE&G spokeswoman said she was not aware of any transformer fires being responsible for outages and confirmed planned circuit repairs were the cause of outages.

She could not provide a timeline for restoration, instructing Patch to "call back tomorrow."

It's not the first time power unexpectedly went down to key institutions. Days ago, PSE&G cut the power to Mount Carmel Church, which has been designated as Ridgewood's only overnight shelter.

The planned power outage was expected to last an hour but lasted eight hours, forcing the church to close temporarily.

Ridgewitchen November 07, 2012 at 10:25 PM
Lambasting PSE&G on the town's website and in robocalls to residents does absolutely nothing to help the situation. In fact, their near-hysterical messages probably do more harm than good as they serve to rile-up already storm-weary residents.
Andy W November 07, 2012 at 10:30 PM
When I find you, and your 6th grader vocabulary it won't be pretty. You are lucky it's dark around here.
James Kleimann November 07, 2012 at 10:35 PM
I'm not making any judgments as to its effectiveness, just merely pointing out that people aren't sitting by idly. I expect residents will draw their own conclusions – they always do. There will be a council meeting tonight at 7:30 p.m. (unless canceled last minute) if you want to sound off.
James Kleimann November 07, 2012 at 10:36 PM
Good morning. This is Ridgewood Mayor Paul Aronsohn. Yesterday, PSEG estimated that over 80%of Ridgewood had power -- a considerable increase from the day before. And while we think that estimate is overly optimistic, I am pleased to note that many Ridgewood homes did, in fact, have their power restored over the past 36 hours. Clearly, that is good news, but clearly, too, that is not good enough. As I drove around Ridgewood late last night, it was obvious that some neighborhoods, some homes were still very much in the dark. Nine days after the storm, that is unacceptable, and none of us ... neither the Village Council nor the Village staff...will be satisfied until each and every home in Ridgewood has its power restored. In fact, I was on the phone this morning at 6am with our PSEG Regional Director urging him to again send more trucks and more linesmen back to Ridgewood ... underscoring the need to get the job done as soon as possible. Going forward, there are three things we should do: For those without power, it is important that you call PSEG, once again, to make sure that the folks there have your specific house information. With so many areas restored, it is absolutely critical that PSEG knows that your house still has no power. (CONT.)
James Kleimann November 07, 2012 at 10:37 PM
(CONT.) For those of us in Village government, we will remain single-mindedly focused on making sure that every household gets its power back as soon as possible. And for those with power -- regardless of who you are or where you are -- please extend yourself to those in need. Open your home and open your hearts. Again, many of our neighbors are still hurting and still in need of a warm meal and a warm home. Tonight, the Village Council will meet at 7:30pm in Village Hall. We encourage all residents to join us. There will be a chance for you to express your feelings and ask your questions. There will also be a briefing on the storm .. it's impact and our recovery. Until then, be well ... be safe ... and if you want to contact me, email me at paronsohn@ridgewoodnj.netor call me on my cell phone at 201.213.1811. Thank you. And please remember, we are all in this together.
Alfreddie November 07, 2012 at 10:43 PM
Why isn’t Mayor Aronsohn communicating with us, and PSEG, respectfully and often. These are VERY serious circumstances and hearing from you, James, is NOT adequate. I can NOT make or take calls at home, because I have NO power! Please ASK Mr. Aronsohn to communicate with us on Patch, as the Wyckoff mayor has done and to speak for those of us who CANNOT make phone calls. In addition, I receive frequent updates from Wyckoff on Facebook. I’m not asking Ridgewood to be THAT tech savvy, but this is ridiculous. You think big news is that some people just lost POWER again? That makes me fully aware that no one seems to know there are others who are dealing with much, much more serious circumstances! Ridgewood is better than this... at least I use to think so...
Ridgewitchen November 07, 2012 at 10:55 PM
James, thanks for all your work. The Patch has been THE source of information for so many over the past week and a half. I didn't mean my comment to be critical of your reporting at all.
James Kleimann November 07, 2012 at 10:57 PM
I understand you're upset, Alfreddie. A lot of people are dealing with unprecedented, dangerous issues and it seems to not be getting any better for thousands. I get that. These are serious circumstances, unquestionably. My role is to provide reliable, fact-checked information as quickly as I can. If you don't think it's newsworthy that village schools/neighborhoods that had power just lost power and it remains unclear when it will return, I don't know what to tell you. I think most would disagree. If you have an issue with the village, call/email them. In the robocalls, messages on the village website, Facebook you can see Aronsohn's email address and his cell number posted. Send an e-mail, borrow a friend's phone. If you have a question, ask. I'm happy to answer as best I can. But no need to be rude. If you need to charge your phone/computer or make a call, stop by my apartment. Need a hot shower or a hot meal? I'm happy to offer. But there's no need to attack me.
Alfreddie November 07, 2012 at 11:07 PM
Unfortunately, I am not in the area, because I would have frozen to death! I hope they are already aware. If not, they can read the Patch and yes, James you do a great service to us. Thank you.
Mark Bombace November 07, 2012 at 11:09 PM
Alfreddie, I can tell you that I received numerous communications via email, text messages and the phone from both the village and the schools. If anything they are over communicating the information. If you have no power how are you reading the Patch?
Alfreddie November 07, 2012 at 11:14 PM
Apologies again. I am cold and tired and didn't realize how harsh I may have sounded. James, I think you do an outstanding job for us and always appreciate the news you post. I only wanted to point out that there was little recognition in that posting about the schools of the people out of power for 9 days. I in no way wanted to say that was not important as well... I was simply feeling forgotten. Again, my apologies. I may not have seen all the messages from our Mayor, but I sure do appreciate seeing what he posted tonight. Thank you all for your efforts. I'm cold and tired and apologize if my messages seem harsh. I will call PSEG again .... thank you for that guidance.
Alfreddie November 07, 2012 at 11:21 PM
I am briefly signed on to a kind friend's email, where I can check my messages.
MG November 07, 2012 at 11:31 PM
James do you know anything about a transformer going out in Ho Ho Kus? Is that whats causing the power outtage in Travell area?
James Kleimann November 07, 2012 at 11:37 PM
No worries. I misinterpreted your tone. Things often sound different in text. Best of luck getting the power back.
James Kleimann November 07, 2012 at 11:38 PM
There was in fact a transformer fire around Sheridan Ave. in HHK earlier this afternoon. I spoke with a few fire officials and they don't believe it is the cause of the outages. That's pretty from Travell/BF. More likely it's a snafu related to circuit repairs.
Laurie Goodman November 08, 2012 at 12:34 AM
So let me get this straight, Alfreddie -- it appears that you did not sign up for email, text or phone alerts, and you do not follow the Village on Facebook or Twitter. So how, exactly, might the mayor have more satisfactorily kept you abreast of what he and the Council have been doing? I agree with Mr. Bombace above -- the communication has almost been too much: every day I get a phone call on my home number and on my cell, plus an email, plus the notifications from Facebook and Twitter and, if I'm not mistaken, some text messages, too. All from the Village/Mayor. Not only that, the text of most of these messages sounds almost verbatim like that of Wyckoff's mayor -- about pressing PSE&G's corporate leadership and involving state and local officials as well.
Laurie Goodman November 08, 2012 at 12:36 AM
I forgot to add, to Mr/Ms. Alfreddie, I sincerely hope you -- and all Ridgewood residents -- are back in your home(s) with full power very soon!
Alfreddie November 08, 2012 at 01:08 AM
Again, my sincere apologies to everyone! I do not have children in school and only saw Patch intermittently in 9 days. When I read the last one about the outage for a few hours, it appeared to me that the people like me who had been cold for 9 days were forgotten and no, I did not get all the communication that it seems everyone else did. I apologize if I sounded harsh. I should not have capitalized any letters and should not have expressed my exasperation for being cold and tired and out of the loop because I borrow my friends email connection. I did somehow sign up for the Wyckoff facebook notices, but somehow missed the Ridgewood ones. Again, my very sincere apologies for missing that. Hopefully this will all be over soon. I am assured that people are aware of the people who never had power and I am very, very sorry for criticizing others when it was me who was not connected. Please accept my apology.
RB November 08, 2012 at 01:11 AM
I would like to commend our Mayor Paul Aronsohn,the council, and Dr Fishbein for a magnificent job keeping us updated on developments during these tough times. Great use of Facebook, Twitter and the cell phone calls. For someone to get on here and complain that they were not being informed is outrageous.
Derek Schnure November 08, 2012 at 01:14 AM
Rb, it's tough to get messages by the media you suggest if you don't have power. All of the methods require power, including most phones
Mark Bombace November 08, 2012 at 02:15 AM
Alfreddie I am not sure you know but Mt Carmel Church warming shelter is open 24 hours a day. They are located at 1 Passaic St. They have volunteers who staff the shelter 24/7. You can sleep there, get a hot/cold meal, hot coffee/tea and charge up your phone and talk to others. I just left there after volunteering for 2 hours.
LeeMarie November 08, 2012 at 02:29 AM
Has power been restored to Travell, BF and the neighborhood?
Jean Wignall Powell November 08, 2012 at 02:47 AM
No. We had a 45 second tease about two hours ago, but not a flicker since.
Jean Wignall Powell November 08, 2012 at 03:01 AM
Lights just came back on in Travell area - for good let's hope. Now if the same can be done for all our neighbors who are stillin the cold and dark, that would truly be something to celebrate.
Ridgewitchen November 08, 2012 at 03:04 AM
It seems you are directing this at me. First, are you freakin kidding me that you are threatening other posters on Patch? Get a grip. Second, I wasn't commenting on your post- I was responding to the comment that the mayor has been "lambasting" pseg. I was basically agreeing with you. I'm not at all impressed that the town officials have told us little more than that they too are ticked off at PSEG. But seriously, even if I was disagreeing with you, the threat of bodily harm is uncalled for.... And creepy.
Ridgewitchen November 08, 2012 at 03:11 AM
On the way home from work, around 9, I saw a pseg truck on east glen. The worker was up in the cherry picker, in blinding snow, working away to get the power restored there. For all of the problems, those guys are out there working their tails off in the cold and putting themselves in harm's way. I appreciate it.
James Kleimann November 08, 2012 at 03:34 AM
Appreciate it; didn't think it was. Just wanted to clarify for everyone. Try to stay warm!
James Kleimann November 08, 2012 at 03:35 AM
Definitely not easy work. I wouldn't want to be out in those elements.
James Kleimann November 08, 2012 at 03:37 AM
Thanks for the update, Jean. Heard the same thing from a number of others. Mayor Paul Aronsohn said at the council meeting that the power going out around the BF/Travell area was as I reported – they shut down the area to make other repairs. According to Aronsohn, PSE&G found unexpected problems when making those repairs. Let's hope power is back for good.
MG November 08, 2012 at 03:18 PM
Thanks James for keeping us all informed. Your tireless efforts during these tough times have been greatly appreciated.

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